The website www.Lenfantedeprovence.com is a site dedicated to individuals. SARL ENCOR’UNE is registered in the commercial register under the number 39181692300034. The postal address is: 62 Avenue de la Fauconnière, ZI la Valampe, 13220 Chateauneuf-les-Martigues Any order under a product appearing in the online shop of the site www.Lenfantdeprovence.com supposes the consultation and the prior acceptance of these general conditions of sale. The validation click of the order implies full acceptance of the present. This click with value of «digital signature ».
These terms and conditions are intended to define the rights and obligations of the parties in connection with the online sale of goods offered between L'ENFANT DE PROVENCE and the client
Prices shown in Euro are deemed H.T., excluding shipping costs. They can be changed at any time without notice, knowing that the items will be billed on the basis in force at the registration of the order.
Information on the productEvery effort has been made to ensure the accuracy (certitude) of the information presented on the site www.Lenfantdeprovence.com The company L’ENFANT DE PROVENCE or its suppliers are not however responsible for omissions, inaccuracies and deficiencies in the update, whether by him or the third party partners who provide him with this information. All the information indicated on the site www.Lenfantdeprovence.com are given as an indication, and are likely to evolve. Furthermore, the information on the site www.Lenfantdeprovence.com is not exhaustive. They are given subject to modifications having been made since they went on line. The photos are not contractual.
The customer can pay according to the following payment methods: Payment card: the payment is made directly by the secure server
Confirmation of the order
The contractual information will be confirmed by e-mail to the address indicated by the consumer in the order form. The purchase order is not worth the invoice.
Whatever the method of payment, the customer receives his invoice in the package upon delivery. At the customer’s request, the invoice can be sent by e-mail.
Proof of the transaction
The computerized registers, kept in the computer systems of the company L’ENFANT DE PROVENCE under reasonable conditions of safety are considered as proof of communications, orders and payments between the parties. The filing of purchase orders and invoices is done on a reliable and durable support that can be produced as evidence.
Orders paid by credit card are shipped the day after the transaction. Orders paid by check or bank transfer are shipped upon receipt of payment. Packages are shipped by carrier. The delivery time of packages varies between 2 and 4 days. However the delivery time can be extended depending on the availability of stocks.
TERMS OF DELIVERY
The products are delivered to the address indicated by the customer on the purchase order and only in the geographical areas that we serve. All products leave our premises in perfect condition. All parcels must be, upon receipt, imperatively: «unpacked and checked in the presence of the deliveryman, prior to any signature». Once the goods have been checked, the consignee must indicate on the delivery note the following: «unpacked goods, verified and received in good condition». If the driver refuses to wait for the unpacking, the recipient must mention it in full on the delivery note (example: «the driver refuses to attend unpacking»). If the recipient finds damage to the goods, he must refuse and report the damage precisely on the slip. An identical new product will be returned to you at no cost. The mention «subject to unpacking» has no legal value and does not cover the recipient in case of damage found later, after unpacking the package. The exchange of any product declared, a posteriori, damaged during transport, without any reservation has been issued upon receipt of the package, can not be supported. As in any shipment, it is possible to be late or the product goes astray. In such a case, we contact the carrier to start an investigation. All efforts are made, as long as necessary, to find this package. If necessary the CHILD OF PROVENCE will be reimbursed by the carrier and will deliver a new package identical to his expenses. We do not accept any responsibility for longer delivery times due to the carrier, especially in case of loss of products, bad weather or strike.
The customer must formulate with L’ENFANT DE PROVENCE, the same day of the delivery or at the latest the first working day following the delivery, any claim of error of delivery and / or nonconformity of the products in kind or in quality compared to the indications on the order form. Beyond this period, any claim will be rejected. In case of error in delivery or exchange, any product to be exchanged or refunded must be returned in its entirety and in its original packaging in perfect condition to the company L’ENFANT DE PROVENCE, ZI la Valampe, 62 Avenue de la Fauconnière, 13220 Chateauneufles-Martigues To be accepted, any return must be reported and have our prior agreement. Shipping costs are at our expense.
Neither party will have failed in its contractual obligations, to the extent that their performance will be delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered as a case of force majeure any fact or circumstance irresistible, outside the parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all efforts reasonably possible. The party affected by such circumstances will notify the other within ten working days of the date on which it becomes aware. The two parties will then approach, within three months, except impossibility due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued. If the case of force majeure has a duration greater than a duration of one month, these terms and conditions may be terminated by the injured party. Expressly, are regarded as case of force majeure or fortuitous cases, besides those which are usually retained by the jurisprudence of the French courts and tribunals: the blocking of means of transport, earthquake, fires, storms, flood, lightning, the shutdown of telecommunication networks or difficulties specific to external telecommunication networks to customers.
PROTECTIONS OF PERSONAL DATA
All the data you give us are so that we can process your orders. According to the law n ° 78-17 of January 6th, 1978 relating to data processing, the files and the liberties, you have with the CHILD OF PROVENCE a right of rectification, consultation, modification and suppression of data that you have given us. This right can also be exercised online.
DISPUTESAny order placed through the site www.lenfantdeprovence.com carries the adhesion of the customer, and this without any restriction, to the general conditions of sale of the company L’ENFANT DE PROVENCE. In case of dispute, the search for an amicable solution will be preferred by the parties. In case of failure, the dispute will be under the jurisdiction of the Commercial Court of Bouches du Rhône.